Just leaving the JW Marriott in Austin I spotted 3 Sales Kick Off events taking place. This is the trend across sales organisations, whether a start-up, SME or Enterprise it is an important time of the year to setup for a great 2016. In the video below Steve Ballmer of Microsoft encapsulates the purpose of these events in 4 words. Whilst you might not have your own SB here are a few tips to ensure you and your team get the most out of the event and not just enjoy the bar:
- Educate the team with goals and new initiatives:
- What are your competitors doing (most industries can be helped by Gartner to find this out)?
- The Economic forecast.
- What is new and upcoming in your industry? Even if you don't have the product to keep up you must design messaging to handle objections.
- What went well last year and new expectations for 2016.
- Ensure you use real evidence to support any of the above and make sure they have been discussed with both sales and marketing before going live.
- Inform your team of new products and marketing messaging.
- Do the basics right as a team:
- Whether updating opportunities within a CRM or ensuring you have the latest presentation, the SKO is a great time to get this done, as a team together.
- Engage the team with new ideas and presentation techniques:
- Make sure everyone knows the agenda and have contributed or mentioned.
- Use guest speakers, partners or customers to speak and present.
- Homework. Make it fun. Ask each team member to write a short blog post to reflect on the previous day. Use Google Forms as an easy way to administer and reward the best with a place on your website and prize.
- Motivate to exceed 2015 numbers:
- Explore methods to keep your team motivated throughout the year, you can't just manage you need to lead. Share ideas with other colleagues.
- Gamification and incentives are great ways to motivate.
- Build your team:
- The SKO is a great opportunity to bring your team together and allow all moving parts to socialise. Ensure sales spend time with support or marketing etc.
- Be mindful that junior employees relish the opportunity to mix with the senior leadership team and this is a great opportunity to motivate them for the new year. These individuals are the future of the company.
- Reward previous year outstanding performances and contributions.
- SKO Follow-up:
- It is easy to come away from a fun and motivating event and for the talk not to translate into results. Defining basic goals for the upcoming weeks and then having a refresher two weeks later can keep the momentum up.
- Beyond the subsequent weeks make sure you can measure the results in subsequent years.
Any feedback or what worked for your SKO would be greatly received. Best wishes for 2016!