As a technology provider it is important to ensure you create a lasting relationship with your clients. 

This should be a key part of your business strategy to ensure your clients are successful and your biggest advocates. 

I had an opportunity to discuss this with a leading global accountancy firm and technology organisation this week. 

My key points to ensure you create a successful relationship include:

  • Ensuring your client is successful
  • Create a partnership 
  • Accountability
  • Delivering what you said you would and more
  • Understanding the personal and business goals of your client
  • Clear and agreed communication techniques 
  • Set realistic and agreed expectations

In the paragraph below Dimension Data highlight the requirements from both vendors and suppliers to create a positive partnership.